Shipping policy

Shipping Policy

We currently ship to the United States.

Order Processing

Orders are usually processed within 1–2 business days after payment is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Shipping Methods and Delivery Time

Standard Shipping: estimated 3–5 business days after fulfillment.

Express Shipping: estimated delivery time will be shown at checkout when available.

Please note that delivery times are estimates only and may vary due to carrier delays, weather, holidays, address issues, or other factors beyond our control.

Shipping Rates

Shipping rates are calculated or displayed at checkout based on the order amount and selected shipping method.

For U.S. orders, we may offer free shipping when the order meets the minimum order value shown at checkout.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for failed delivery, delays, or lost packages caused by incorrect or incomplete address information provided by the customer.

Order Tracking

Once your order is fulfilled, you will receive a shipping confirmation email with tracking information when available.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days after delivery at: support@oxizs.com

Please include your order number, email address, and clear photos of the issue.

International Shipping

We may expand shipping to more countries or regions in the future.